ENWIS CTI – Provides bidirectional Telephone integration using TAPI compliant switches. This product allows customers the ability to capture incoming and outgoing calls and display relevant information (i.e.- contracts, equipment and other information) based on the customer phone number. It also helps drive interaction workflow for time and next steps.
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ITA Dynamics is the representative of the Microsoft Dynamics NAV ENWIS software with sole distribution rights within the USA, Canada, & Mexico for this system, with implementation and upgrading expertise for waste services and recycling businesses.